A time when an AI service cannot be reached or answer.
It is like the coffee shop’s espresso machine dying at 8 a.m. The cups are ready, but the line becomes a sad parade.
When it hits, apps can freeze or fail. Teams plan alerts and backup models for this.
API
An outage can make API calls fail or time out.
Fallback model
A fallback model can cover while the main service is down.
LLMOps
LLMOps watches the service and helps bring it back.
AI Incident Response
A large outage should trigger an incident response process.